Secret Shop FAQ

What is the Secret Shop?

The Secret Shop is a pop-up shop that appears randomly for lucky summoners. It is a shop where items in League of Legends are given discounts.

 

Am I eligible for this event?

All Summoners are eligible for the event. However, the time it would be unlocked is by luck.

 

How long does the event last?

The Secret Shop is a rare occurrence for summoners, it’ll will be around for quite some time.

 

What’s the duration of the deal that I received?

Please refer to the timer countdown in your Secret Shop deal.

 

What is the range of discounts that I’ll receive?

The range would be 10% to 90%. However, discount received will be at random.

 

What items will appear in my Secret Shop?

Currently there are champions, champion skins & boosts.

 

Why haven’t I unlocked the Secret Shop yet?

The Secret Shop appears at random for summoners. If you have not received it, stay tuned and keep playing. Who knows it might just appear on your client tomorrow!!

 

How often would the Secret Shop appear?

There’s no specific time frame on when this Secret Shop will appear. So don’t worry, if you don't get it while your friend does. Just continue playing and you might be the next lucky one.

 

I want to buy a skin but do not have the champion shown in the deal, what should I do?

You would need to go to the store to purchase the champion. Please click ‘Remind me later’ so that the deal will appear again once you relog.

 

Is the Secret Shop available on the Open Beta client?

Currently, Secret Shop is only available on Legacy client. Further announcement will be made if it is made available on the Open Beta client.

 

Would the latest skins appear in the Secret Shop?

Unfortunately, the answer is no.

 

What tier of skins will appear in the Secret Shop?

Normal, Epic & Legendary.

 

When will the Secret Shop appear again for me?

The secret shop appears from time to time. There is no guarantee to this.

 

Can I purchase more than one item from the shop?

Yes, you can purchase multiple items from the shop! 

 

My deal disappeared, what should I do?

Please relog and check again. If the problem persists, please contact our Customer Support for assistance.

 

I discarded my deal by mistake, what should I do?

As there's a confirmation step in discarding the deal, we don't support manual reset for any confirmed discarded deals.

 

The item I got is not the one that I clicked purchase in deal?

Please reach out to our Customer Support for assistance.

 

Can I refund the item after purchasing it from the Secret Shop?

Unfortunately, the answer is no.