If you add a Summoner to your friends list that has special characters in their Summoner name (some Japanese alphabets or symbols) it may lead to your Friends list disappearing. Likewise, the Summoner profile page will have display issues if you have special characters in your Summoner name or view a Summoner with special characters in their Summoner name.
- If you can see the Friends List when you login into the client, simply remove the Summoner with special characters from your friends list.
- If you cannot see the Friends List at all, you will need to send us a ticket so we can remove that Summoner from your Friends list manually.
- If your Summoner name contains a special character that leads to this issue, send us a ticket and we will change your name for free.