Runeterra FAQ

Explore Runeterra is an interactive web experience that helps contextualize the world of Runeterra as a living, breathing place for you to discover and explore.

The interactive map is available on Universe.
 


RUNETERRA MAP FAQ

How can I access the map?

You can find the interactive map on Universe.

How often will the map be updated?

One of the goals of the Explore Runeterra experience is to regularly release content on the Runeterra map that’s not specifically related to events or launches. We’ll be getting into a rhythm during the coming months, so stay tuned!

We’ll also use the map to regularly publish new event-related content as it comes out.

What about new features?

Our primary focus is to populate the map with more content and create new content experiences. That being said, we’re going to continue feature development in order to keep this platform growing, easy to navigate and satisfying to use.

If you have any suggestions for new features you’d like to see implemented please be sure to submit them on the League Boards.

How do I report map-related bugs?

You can submit a ticket through Player Support 

What devices does the interactive map support?

The map is optimized for both desktop and mobile devices, but your browser must support the WebGL API in order to use it. Most major browsers have built-in support for WebGL, so if you’re having trouble viewing the map, make sure that you are using a WebGL compatible browser and that WebGL is enabled in your browser settings.

If you’re still experiencing any issues, let us know which device and browser you are using when you submit feedback!

 


RUNETERRA MAP TROUBLESHOOTING

 

The map seems to be loading slowly and it’s really laggy. What can I do?

The map’s performance is heavily dependent on your internet connection and browser settings. Make sure that your computer or mobile device has a strong signal and verify that hardware acceleration is enabled in your browser settings.

The map won’t load or run for me. What can I do?

Explore Runeterra is an interactive map experience built in WebGL. Most major browsers have built-in support for WebGL so if you are having trouble viewing the map, make sure that you are using a WebGL compatible browser and that WebGL is enabled in your browser settings.

Google Chrome Users, please make sure hardware acceleration is enabled in your browser:

1) Go to Chrome -> Settings. Type ‘hardware’. 
2) Click to enable ‘Use hardware acceleration when available’
3) Relaunch the browser.

To check if your device supports WebGL, click here.